Improve your office’s workflow with top-quality overseas staff that can greatly help you in managing your work load better, faster, cheaper.
Here’s what our Medical Virtual Assistants can do to help you:
Handle Phone Calls
Medical offices get countless of phone calls every day and most of the time, only about 20% can be answered by the front desk staff. After all, the front desk works on so many things besides answering (and making) phone calls. As a result, constantly ringing phones become a major operational issue in many medical practices. Instead of continually adding more employees to handle more calls, smart practices are outsourcing this task to Certified Medical Virtual Assistants who are capable of handling calls competently and courteously, operating according to specific protocols determined by the client. Voicemails will be returned, more appointments will be scheduled, more patient queries will be answered, more followup calls completed. This means you and your in-office staff can focus more on the patients and on other office tasks. This, of course, will make your patients happier, your staff more efficient and everyone less frustrated.
Admin Work
Admin work is an essential part in healthcare. Our MVAs can help with administrative and clerical tasks including EMR/EHR management, sorting of faxes, processing referrals, managing medical records, helping with prescription refills and a whole lot more.
Insurance verification
Instead of having your in-office staff spend hours calling out and/or checking the portals to check patients’ eligibility and benefits and other insurance information, delegate this task to a reliable MVA! This way, your staff can focus more on patient care and other in-office tasks.
Virtual scribing
Studies show that medical providers spend one-third of their time doing paperwork. Most doctors and healthcare professionals can’t even go home at 5 o’clock! Well, how about we change that for you? With a Medical Virtual Scribe, you get to take back your 5 o’clock and weekends as they will be the ones to take care of your documentation, etc. Our Certified Medical Virtual Assistants are well-versed in medical transcription and even real-time medical scribing. They are also adept in using an EMR/EHR and so it is easy to train them into using the EMR/EHR and other software that your office uses.
Billing
Running a successful medical practice requires effective billing management. With a Velp Virtual Medical Biller, you can focus more on your patients and their needs as you allow these professionals to handle insurance inquiries, claims, patient payments, invoicing, and financial data management. For a lower cost and more flexibility, you will enjoy better healthcare workflow and better business.
Other Custom Office Needs
Your Medical Virtual Assistant will work on tasks you specify for them at a working schedule you set with them.
They can basically do anything an onsite office employee could do on a computer!
Virtual Reception
Aside from handling phone calls and other administrative duties, did you know that our Medical Virtual Assistants can also help you with checking patients in? All you need is a computer/iPad/TV screen, a payment processing terminal and a scanner! Now your patients will be greeted by a Medical Virtual Receptionist ready to receive them with a friendly face and a courteous welcome.
GET STARTED IN 4 EASY STEPS
REACH OUT
To get started or if you have questions, easily contact us via e-mail or phone call and we will get back to you within 24 hours. If you wish to schedule a FREE consultation, simply click the button below.
FIND A MATCH
Brief us about your office needs and the kind of VA you require. We are 100% committed to finding the best talents that fit your needs. You will be given a set of candidates to choose from and you can pick whoever you want to interview or hire.
BE VELPED!
Upon hiring your new virtual help, you can now get him/her on-board with your work processes, softwares, and everything he/she might need to do his/her job. We can also assist you with setting up, if necessary.
GROW
We also have Administrative Virtual Assistants that handle non-medical accounts and can help you with tasks such as:
- Inbound and outbound calls
- Calendar management including appointment scheduling
- Digital marketing including social media management and marketing, website management and SEO services
- Graphic design including creating graphics, illustrations and logos
- Real estate tasks (Property research, maintaining listings. organizing Agreements or Contracts, managing receivables, etc.)
- Administrative work such as sorting paperwork, doing research, data entry, email and chat support, and building presentations.
- Website creation (Click
