About Us

Our Vision. Our Dream.

To create a better everyday life to all medical providers, clinic owners, healthcare workers across the globe, and to the Filipino workforce.

Our Mission. Our Promise.

To provide top-notch quality services that: CLIENTS find essential, MEDICAL PROVIDERS recommend, and EMPLOYEES are proud of.

Who are we?

Velp is a young and dynamic staffing solutions company based in Delaware and headed by a dedicated team of professionals ready to connect employers to top talent and employees to meaningful work.

The company centers on helping Filipino professionals get a stable job that’s both rewarding and cultivating while providing hassle-free assistance to US and AU practices/businesses.

One would wonder, “Why Filipinos?” Well, Filipinos are one of the hardest working people in the world. Many are equipped with talent, exemplary work ethics, the ability to learn fast, and English conversational skills that has less to none regional accent.

Sadly, not many job openings are at bay in the Philippines, and the ones that are available pays about $2 to $2.50 on average.

In hiring highly qualified Virtual Assistants from Velp, you don’t only get to acquire good help for your practice, you also help alleviate the lives of the Filipino workforce.

Velp aims to provide first-rate outsourcing solutions and employment opportunities. In here, we value QUALITY. In here, we value YOU.

We are your most reliable source of virtual help.
We are Velp.

WHY VELP?

Medical Professionals

All our Certified Medical Virtual Assistants hold nursing or other allied healthcare degrees, or have strong medical background. They are also trained in up-to-date HIPAA rules and regulations.

Superior Quality

We take pride in being known for the quality of talent and service that we provide, and we plan to keep it that way. Our team employs a rigid screening process and an intensive foundational training by highly-qualified and experienced trainers.

Tailor-made

For consistency, you will have a designated Virtual Assistant/s — the one/s you picked — working for you. Your MVA will work on tasks you specify for them at a working schedule you set with them

Flat-rate Pricing

Only $8-$9 per hour, flat-rate. You get to enjoy quality Medical Virtual Assistant services while saving about 80% or more annually. Extra hours don’t even yield extra fees!

No Lock-ins

No contracts, no setup fees, no advanced payment. You are free to cancel anytime, and if your current MVA is not working out for you, we can get you replacements.

Trainable Talent

Our Certified MVAs are fast learners and flexible, and it will be easy for them to apply new skills and follow new SOPs when you onboard them into your clinical and administrative workflow, your tools and EMR system.

Absolute Win-win

Not only are you gaining efficient help while getting your money’s worth with a Velp Virtual Assistant, you also allow Velp to help more Filipinos earn above average. As you grow, we grow, too!

Reliable Support

A dedicated manager and support team will be assigned to your account. If you have any concerns and questions, you can easily reach out to us and we will attend to you the soonest time possible.

Alleviating Lives

By outsourcing to the Philippines, you are helping Filipino professionals experience an improved quality of life – one VA at a time. Read more about this or watch video testimonials from our VAs.

MEET OUR TEAM

Israel

Chief Executive Officer

Aileen

Chief Operations Officer

Raffy

Senior Executive, Client Accounts; Director of Marketing and IT

Raffy is a dependable, highly organized professional with a proven track record and extensive experience leading teams by example. His integrity and professionalism is beyond reproach. Aside from growing up in a family of entrepreneurs, Raffy also has an academic background in Mass Communications and a professional career that focuses on different facets of business process outsourcing. He has worked his way up from an agent to a senior manager, and has handled a myriad of accounts – customer service, telecommunications, billing, sales, finance, healthcare insurances and a lot more. He spent almost a decade handling teams and managing operations to achieve higher productivity. He is proven to be adept in maintaining high client satisfaction levels and in driving client retention and growth. Raffy loves singing, and spends his free time with his pets, his video games and his family.

Ally

Junior Executive, Sales & Operations

Most people would view Ally as strict but approachable. She is reliable, enthusiastic and she is great with people. Ally is a Registered Nurse who has also gone to Medical School for 2 years. When she lost a parent, she took the responsibility of looking after her sisters and sending them to college. And so, she hustled at an early age. At 27, Ally was already an Operations Manager at a PR firm. Prior to that, she has worn several hats: sales representative, social media strategist, fundraising intern, writer. In 2016, Ally shifted her career back to where her heart belongs: healthcare. She started working as a Medical Virtual Assistant for a Primary Care Provider in the US while taking on a part-time job under a Physical Therapy clinic in Australia. Due to her consistent exemplary performance, she was offered a managerial position. Now, she works in Velp as Junior Executive for Sales & Operations. Ally’s work is invaluable to the company. Her drive to help lift others is commendable. Outside of work, she spends her time attending dance classes, experimenting in the kitchen, or backpacking.

Carlos

Manager, Client Accounts

Carlos’ stellar work background gave him a sophisticated grasp on maintaining client satisfaction, building professional relationships, and customer service. After studying engineering at the distinguished Mapua University, Carlos ventured into the Business Process Outsourcing world and gained 11 years of experience handling different accounts including sales, customer service and client retention. His leadership skills and performance history led him to a senior supervisory position wherein he consistently demonstrated sharp communication skills, good judgment, professionalism and initiative. Carlos has 3 jolly kids and enjoys playing the guitar.

Patricia

Human Resources Manager

Direct, organized and flexible, Pat is a vital member of the team. She has a certification on Human Resources Management from International Association of Professions Career College in Princeton, New Jersey, and a background on Hotel and Restaurant Management from University of Santo Tomas in Manila, Philippines. She is well equipped with skills and experience when it comes to the outsourcing industry and has worked in a call center for more than 4 years prior. She enjoys reading books, watching movies and binge-watching TV series.

Clinton

Quality Assurance & Training Manager

Clinton is a Registered Physical Therapist who has extensive experience in dealing with different people including celebrities and high-profile citizens. He is a straight-A student since kindergarten. In Velp, Clinton makes sure that quality and efficiency standards are met. He leads a team that monitors work quality and attendance, and helps Recruitment with candidate interviews. He is also currently taking Master of Arts in Education major in Special Education in his college alma mater, the prestigious University of the Philippines, where he also serves as a Teaching Associate. Albeit his very serious resumé, Clinton is actually a humorous, fun-loving adventurer who enjoys an active lifestyle, solo traveling, surfing and cooking.

Rachelle

VA Coordinator

Kristina

Human Resources Specialist

Tina is a USRN and PHRN who began her career as a nurse and as a medical virtual assistant 8 years ago. Before that, she was a junior trainer for a healthcare account at a distinguished BPO company. With her academic qualification and years of experience in different domains of the healthcare world, both virtual and in-person, Tina has become a very valuable member of the training team. She is enthusiastic and a people person. She shares her energy outside of work by participating in marathons, spending time outdoors with her family and spending sleepless nights with her newborn.

Trixie

Billing & Payroll Administrator

Trixie joined the team in 2021, bringing with her a solid background in billing and accounting. She completed her first college degree in 1998 which helped her jumpstart her career in banking. In 2001, she decided to pursue nursing and got her second degree. After 6 years of working in a private tertiary hospital, Trixie ventured in the BPO world where she gained a decade worth of experience as a US Health Insurance Representative and a Medical Biller. In her past time, you will find Trixie watching documentaries, baking her favorite pastries or playing with her 3 dogs and 4 cats.

Earl

IT Coordinator & Senior Web Designer

A hardworking familyman, Earl has proven to be proficient in web design and web development across diverse industries. With a bachelor’s degree in Information Technology and over 6 years of combined experience as a Senior Front-End Web Developer for branding and marketing companies in Europe and America, he is well-equipped with knowledge, skills and a record of success in his field. He is apt in various languages including JavaScript, HTML, CSS5, PHP, etc., website optimization, malware removal, backend debugging, writing and testing codes, troubleshooting complex issues and many more. Earl is innovative, detail-oriented and task-driven. If you can’t find him in front of his computers, he is probably out riding his motorcycle or spending time with his family (or his car).

Angel

Creative Lead & Social Media Specialist

Highly creative and independent, Angel is a seasoned digital marketing specialist with over 4 years of professional experience as a digital marketing manager, a graphic artist and a project manager. She has an academic background on Architecture and Political Science and has had experience working in a BPO company and as an Executive Virtual Assistant to a CEO. With a natural ability to express creativity in various degrees and methods, plus her learned skills on social media management, content creation, video editing, digital drawing, copywriting, branding, research, etc., she is able to help amplify Velp’s social media presence as well as bring fresh ideas to the team.

Patrick

Recruitment Specialist

Patrick is a modest, even-handed, results-driven professional with over 10 years of experience in recruitment, talent acquisition and human resources. He has a degree in Psychology in which he graduated cum laude. Along with his dedication and commitment to excellence, Patrick fully understands the needs of our clients and the mission of the company to always maintain top-notch quality. Hence, he helped develop our meticulous yet straightforward hiring process. Patrick is also a huge Lakers fan and a self-confessed kitchen disaster.

Bruce

Recruitment Specialist

A hardworking familyman, Earl has proven to be proficient in web design and web development across diverse industries. With a bachelor’s degree in Information Technology and over 6 years of combined experience as a Senior Front-End Web Developer for branding and marketing companies in Europe and America, he is well-equipped with knowledge, skills and a record of success in his field. He is apt in various languages including JavaScript, HTML, CSS5, PHP, etc., website optimization, malware removal, backend debugging, writing and testing codes, troubleshooting complex issues and many more. Earl is innovative, detail-oriented and task-driven. If you can’t find him in front of his computers, he is probably out riding his motorcycle or spending time with his family (or his car).